Delete your Spoteq account
You can do this yourself, from inside the app, in under a minute.
Delete it from the app
- Open Spoteq and sign in.
- Go to Settings → Account → Delete Account.
- Tap Send verification code. We email a 6-digit code to the address on your account.
- Enter the code and confirm with Permanently delete my account.
The code exists so that nobody with momentary access to your unlocked phone can delete your account. Without it, nothing is deleted.
What happens then
Immediately
Your account is deactivated. You are signed out and your profile, sessions, posts and listings stop being visible to other riders.
After 30 days
The account and its data are permanently erased. This cannot be undone.
What is erased
Your account and profile, your sessions and jump data, your posts, stories, comments and marketplace listings, your messages, your follows and saved items, and your notification tokens.
What may remain
Content that is inherently shared, such as a message you sent into a group, may stay visible to the other people in that conversation. We may also keep records we are legally required to keep. See section 6 of the Privacy Policy.
Changed your mind?
During the 30 days, just sign in. The app shows the pending deletion and offers Restore my account. After the 30 days it is gone and cannot be brought back.
Cannot sign in?
If you have lost access to your account, send us a deletion request with the form below or email support@spoteq.com from the address on the account. We will verify it is your account before deleting anything — the deletion itself always requires proof that the request is yours.